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Yellow Cab Co. of DC is converting to a new digital dispatch platform in response to our customer service expectations. Over the next couple of month you can expect to see technological and service improvements from the new platform. Some of the improvements include:

  • Advanced mobile booking and Web online applications with real-time vehicle tracking
  • SMS text messaging on the status of your transportation request from trip confirmation, vehicle dispatch and vehicle arrival
  • Track your trip request and dispatched vehicle in real-time from your smartphone, tablet or personal computer
  • Communicate to the driver directly through SMS (text) or by phone
  • Get a trip summary and receipt at trip completion when an email address is added to your profile
  • Advanced credit card system with the ability to “tap and pay” and secured EMV
  • Rate the driver during or end of the trip