Driver News (Updated March 22, 2017)
DC TaxiApp: The DC TaxiApp was launched today. Expect to get an email on your smartphone from DC Taxi email@example.com. When opened follow the instructions to download the Driver App. You can also go to Google Play or ITunes Store and download DC Taxi Driver app. The new process is much simpler and can be completed in a few minutes. Click on this link to see set-up process https://help.dctaxi.com/setup-for-drivers/day-one-with-dc-taxi-app-for-drivers.
Once sign-up is completed on your smartphone hit “Go Online” be ready to take trips. A marketing campaign will soon follow. Stay signed-on to the app once you download it. The DC TaxiApp will be loaded supplements the YCDC dispatch system. The next step will be to integrate the DC TaxApp into the iCabbi dispatch system so all DC TaxiApp trips dispatched to YCDC driver will come through the YCDC tablet.
Riders can easily get the “DC Taxi Rider” app from the Google Play store or iTunes store and also from clicking on https://get.dctaxi.com to send a download link directly to their smartphone.
Safe Ride: Thanks to all drivers who participated in the Yellow Cab sponsored St. Patrick’s Day Safe Ride. Our inaugural Safe Ride program was a worthwhile experience. It was an honor to deliver this public and community service to the citizens and visitors of Washington DC. The next Safe Ride program will be on Friday, May 5th for Cinco De Mayo. Any questions regarding Safe Ride should be directed to Chris Grayton or Paul Williams
Driver Payment Kiosk: A new Driver Payment Kiosk was installed in the lobby at Yellow Cab. Now, drivers will have 24-hour access to log into their YCDCPay.com accounts to pay their weekly dues, print their most recent insurance sticker or to review their Payment history or view and print ACH Deposit history. Use the kiosk to avoid long waits at the cashier’s window and front desk. We plan to push more functions to the kiosk in the future. Any questions regarding the kiosk should be directed to Dominic Lewis or the Receptionist.
Wallboard: In addition to the kiosk, a streaming video board will be installed in the lobby. The board will stream updates from the Yellow Cab website, social media platforms as well as keeping drivers informed of events and trip opportunities in the City. Any questions regarding the video board should be directed to Paul Williams
Sign-off at Shift Complete: Drivers are reminded to log out of the iCabbi application when their shift is completed. This helps keep data usage down, as well as company expenses.
New Telephone System: A new telephone system has been installed that allows drivers and passengers to communicate directly without publicly displaying their private numbers. Upon accepting a trip, drivers can speak directly to the customer and vice versa through a new direct link. The driver dials 202-869 1220 on their cellphone and the system will directly connect the driver to the telephone number listed on the trip. The customer will see YC’s taxi main number displayed (202-544 1212) and not the driver’s personal cellphone number. The passenger can callback the 202-544 1212 number to be directly connected to the driver. Also with the new system the passenger is notified when a driver accepts a trip or arrives at the designated pickup address. The passenger can cancel the trip from their phone thus reducing the number of no-shows.
Here is the latest edition of the YCDC Newsletter.
Here is the latest edition of the DFHV Newsletter
DFHV Newsletter (March 2017)