At Yellow Cab Company of D.C. we value your feedback and look forward to your comments to better serve you. We strive to provide a pleasant service experience and would like to hear from you if we exceed or fail to meet your service expectations. Please do not submit taxicab requests through the contact email.  Please call us at the numbers below or select Book Online Now to submit your taxicab request.

Telephone Numbers:
(202) 544-1212 (to request a taxicab)

(202) 544-1214 (to file a complaint or speak to Customer Service representative)
202-546-0999 (Fax)

Text: 202-544 1212

Email : 

Mailing Address
Yellow Cab Co. of D.C. Inc.
1636 Bladensburg Rd. NE
Washington D.C. 20002

Feedback (including any complaint for discriminatory conduct): You may provide feedback or report complaints to Yellow Cab Co. by calling the 24/7 Customer Service line at 202-544-1214, SMS text to 202-544-1212 or email to  You will receive a response within one-business day confirming the receipt of the feedback or complaint.  A full investigation of the feedback or complaint will be completed within 5-business days. You may also directly report complaints to the DC Department of For-Hire Vehicles (DFHV).  See DFHV Complaint Procedure

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