Driver News (May 13, 2019)
Bluetooth Dome Light Control Switch Installation: Any cab without an installed controller is now out of compliance with DFHV mandate and are subject to penalty. Per the DFHV mandate, Yellow Cab is authorized to place any vehicle to an inactive status that does not have a device installed. The devices can be installed at Bass & Treble (immediately) or at Yellow Cab. Any queries and concerns about this policy should be directly communicated to DFHV. The devices are $65 per unit and $30 for installation. Please pickup the unit from YCDC’s office.
T2R Taxi-to-Rail Pilot Program: The DFHV has launched the Taxi-to-Rail (T2R) pilot program for DC residents of Ward 7 and Ward 8 in the 20019, 20020, and 20032 zip codes. The service will offer residents a $4.00 taxicab trip to and from their home to the Deanwood, Minnesota Avenue, Capitol Heights, Benning Road, Anacostia, Congress Heights, Southern Avenue, and Naylor Road Metro stations. Interested residents must register for the program and submit proof of residency to acquire at T2R ID number needed to take each trip. A new queue was created for the purpose of reserving these trips and will be booked to Account 197 moving forward. Drivers looking for more information about the program or DC residences looking to enroll can visit this website or call (202) 645-7300.
2010 Vehicle Waiver Procedure: Taxicab operators who have vehicles that are older than eight (8) model years but less than ten (10) model years may complete an application to waive the eight-year vehicle age retirement requirement. Administrative Issuance AI-2019-01 outlines the eligibility criteria and procedures to obtain a waiver.
Submit a waiver application here. The charge is $100.00, which includes the license renewal fee. If you have any questions, you may call (202) 645-7300; or email DFHV.ClientServices@dc.gov.
Customer Telephone Number: For privacy reasons the customer telephone or callback number will no longer appear on the trip screen. Instead the same telephone number (202-869 1220) will be listed in the “Phone” field for every trip. This “Callback Customer” number is the direct connection between the driver and passenger. This new secured process hides the telephone number for both the customer and driver and every call is recorded.
YCDCPay Browser Update: Yellow Cab management is aware of the technical issues with YCDCPay.com. We are asking drivers to use Google Chrome when accessing the website. We have found that other browsers are not currently compatible with the platform.
- When 202-869 1220 is called the driver and customer will be directly connected through the Yellow Cab telecom network. Please save this number in your favorites.
- The driver will hear the following message “Welcome to DC Yellow Cab we will now connect you to your fare”.
- The customer will see “Yellow Cab Co. 202-544 1212”on the Caller ID.
- If the customer misses the call they can directly connect to the driver by calling back the 202-544 1212 number.
- If “Welcome to DC Yellow Cab what is your pickup address?” is heard then the cell number being used is not the number listed in the Driver profile.
- Call the Dispatcher or the Office and request them to update the telephone number in the Driver profile.
Credit Card Reimbursement Schedule
- Yellow Cab sends money to the drivers prior to receiving it from the credit card processor.
- Yellow Cab has no control of the day or time that the deposits to your bank is available to you. We can only control when YC releases the funds to be deposited. (See Schedule above)
- Title 31 regulation states that ALL DTS must provide funds to the drivers within 24-hours of receiving it from the credit card processor.
- Yellow Cab is the only DTS that pays drivers every business day.
YCDC Driver Online Resource: Driver training materials were added to the dedicated driver web site www.ycdrivers.com and will use site as the main source for driver communication and online sharing resource.
One Stop Cards Available Online: Moving forward, One-stop forms will be available for drivers via the Yellow Cab Company portal. Drivers will also be permitted to submit one-stop forms online. Here are the online procedures on how to access and submit the forms online.
Taxi Butler: There are now 26 Taxi Butler locations throughout the city. Here is a list of locations with the installed Taxi Butler device.
- Fairfield Inn – 2305 New York Avenue NE
- Hotel Arboretum -1917 Bladensburg Road NE
- Courtyard Marriott – 1325 2nd Street NW
- Homewood Suites – 465 New York Avenue NW
- Pod DC Hotel – 627 H Street NW
- Hampton Inn Hotel – 501 New York Avenue NE
- Hampton Inn and Suites, Navy Yard – 1265 First Street SE
- Avenue Suites Georgetown – 2500 Pennsylvania Avenue NW
- Hilton Garden Inn – 1225 First Street NE
- Willard Intercontinental Hotel – 1401 Pennsylvania Avenue NW
- Intercontinental Washington DC – 801 Wharf Street SW
- Hampton Inn Washington DC White House – 1729 H Street NW
- Hive Hotel – 2224 F Street NW
- Greenbriar Condominiums – 4301 Massachusetts Avenue NW
- Kimpton George Hotel – 15 E Street NW
- SEI Restaurant – 444 7th Street NW
- The Kennedy-Warren – 3131 Connecticut Avenue NW
- Homewood Suites – 1475 Massachusetts Avenue NW
- Residence Inn – 333 E Street SE
- Hyatt Place – 24 N Street NE
- Holiday Inn/White House – 1501 Rhode Island Avenue NW
- Washington Marriott Wardman Park – 2660 Woodley Road NW
- The River Inn – 924 25th Street NW
- The Kenmore – 5405 Connecticut Avenue NW
- Hyatt Place/White House – 1522 K Street NW
- Hyatt Place/National Mall – 400 E Street SW
Ride-Sharing Soon To Be Banned in Greece: Syriza, the prominent Greek political party, filed legislation this week to put a ban on all ride-sharing apps. This will include international heavyweights, as well as Greek startup Beat. The language in this new legislation will round all fees and fares collected by a non-taxicab as a “tax violation.” Read the National Herald article here.
Lyft: Peak Losses in 2019: Despite increasing a whopping $397 million in revenue from this year’s first quarter compared to 2018, Lyft is reporting a over $1.1 billion in losses, $894 million of that due to stock-based compensations. Officials are now reporting that Lyft is well on its way to another year of net losses with 2019 being the biggest net loss to date. Read the Business Travel News article here.
Uber & Lyft Drivers To Strike This Week: Rideshare Drivers United, the union that represents Uber & Lyft, is reporting that drivers are shutting off their meters this Wednesday to protest unfair labors conditions. This strike is happening in major cities across the country, such as New York, Chicago and Los Angeles. These protests are in response to several unfavorable ride-share policies, most recently Uber lowering the per-mile rate from $ .80 to $ .60. Other demands include better benefits and capping corporate commission on all trips.. Read the full Business Insider article here.
Rent & Ride Motorbikes Future Of Indian Ride-Share: Uber’s Indian counterpart Ola is investing major assets in what it believes the future of ride-sharing in their country; renting a motorized bike and driving yourself. While sedan rides are often too expensive and add to an already crowded roadways, motorized bikes can offer a cheaper and more efficient way to travel from point A to point B. Read the full New York Times article here.
Uber Good For Commutes, Bad For City: Ten years into the Uber experience and what once started out as the immovable ride-sharing force has slowed. Amid several years of front office upheaval, legal scandal, public disapproval and decreased revenue growth, many are wondering about the long term sustainability of Uber as well as their current appeal within major cities. Read the NBA Think article here.
Easter Seals Taxicab Operator Guide: This pocket guide covers driver responsibilities for serving passengers under the ADA, disability etiquette, mobility aids, assisting customers with service animals, and passenger responsibilities.
Taxicab ADA Brochure Frequently Asked Questions on Taxi PDF version: This brochure outlines in question and answer format taxicab companies’ responsibilities under the ADA and is geared toward managers and owners.
Here are the latest editions of DFHV Newsletters (April 2019)