Driver News


Driver News (June 18, 2018) 

Face ID: As requested the Driver Face ID image was removed from the back-seat credit card equipment.  Drivers must display their Face ID on the visor. Failure to do so could result in the issuance of a citation.

Domelight Status: Remember to flip the On-Call switch to the ON position if you are in the Hired mode or responding to a dispatch call. DFHV will be issuing tickets for every noted infraction. If you are on-break or ending your shift please remember to turn off the domelight

Driver On-line Training: DFHV is providing free online Driver Training.  Please click this link to participate in the the free training.

Vehicle Decals: Drivers are advised to immediately replace the old red and white DCTC decals on the sides of the cab with the new DFHV decal.  The new decals should be available at DFHV.

Passenger Rights: Make sure that the Passenger Rights in the vehicle is the latest version.  Thee will be enforcement action  taken if there is an old version posted.

Lead Time in Zones: In response to drivers request and the shift to closest cab dispatch, the lead time in all zones has been changed to 15-minutes.  Please wait for the passenger up to 5-minutes past the scheduled pickup time as dictated by Title 31 taxicab regulations.

Riide App: Yellow Cab is now integrated with Riide a national taxicab mob-minutesile app.  You will begin to see these trips on your screen.  The rides are paid for in the App and the Driver notes will remind you.  At the end of the trip hit Account and Submit to close.  A Payment Succeeded or Payment Failed message will be displayed.  If the message is Payment Failed the passenger must pay in the cab.

SMS Pay: The SMS Pay feature roll-out was suspended because of some reported issues.  We will resume the roll-out when the issues are resolved. See PDF Instructions

Transport DC Events: Ward 5 Day will be held on Wednesday, May 23rd from 9 AM to 2 PM at 1333 Emerson Street NE – Ward 5. For more information on this event, please contact Tinya Lacey at (202) 529-8701.

One Stop Cards Available Online: Moving forward, One-stop forms will be available for drivers via the Yellow Cab Company portal. Drivers will also be permitted to submit one-stop forms online. Here are the online procedures on how to access and submit the forms online.

Taxi Butler: There are now 20 Taxi Butler locations throughout the city. Here is a list of locations with the installed Taxi Butler device.

  • Adams Inn – 1746 Lanier Place NW
  • Avenue Suites Georgetown – 2500 Pennsylvania Avenue NW
  • Jindal-Andre Automotive – 1636 Bladensburg Road NE
  • Del Mar de Fabio Trabocchi – 791 Wharf Street SW
  • Fairfield Inn – 2305 New York Avenue NE
  • Hampton Inn and Suites, Navy Yard – 1265 First Street SE
  • Hampton Inn Hotel – 501 New York Avenue NE
  • Hilton Garden Inn – 1225 First Street NE
  • Holiday Inn Suites -1917 Bladensburg Road NE
  • Homewood Suites – 465 New York Avenue NW
  • Homewood Suites by Hilton – 501 B New York Avenue NE
  • Pod DC Hotel – 627 H Street NW
  • Courtyard Marriott – 1325 2nd Street NW
  • Victory Heights Apartments – 1369 Irving Street NW
  • Hive Hotel – 2224 F Street NW
  • Willard Intercontinental Hotel – 1401 Pennsylvania Avenue NW
  • Intercontinental Washington DC – 801 Wharf Street SW
  • Hampton Inn Washington DC White House – 1729 H Street NW
  • Greenbriar Condominiums – 4301 Massachusetts Avenue NW

Taxi drivers in New York are struggling. So are Uber drivers.: New York, NY: After a growing furor among Uber drivers in New York City in 2016 over plunging incomes, Uber relented and agreed to recognize a local driver group. Read More

Sixth NYC taxi driver in six months found dead of apparent suicide. New York, NY: It’s the sixth cab driver suicide in recent months and now, the union that represents them is demanding change over the alarming trend for workers they say are facing financial despair. Read More

There’s one thing Uber hasn’t disrupted: work. San Francisco, CA: Despite the gig-economy hype, the share of independent workers in the U.S. has dropped over the last decade. And Uber itself has a smaller role as an employer. Read More

Uber driver, 37, accused of driving a 16-year-old girl who had gone to buy ice cream into a dark allotment and raping her while she cried will face trial. Brisbane, Australia: A Brisbane Uber driver who allegedly raped a teenage girl after she had gone to buy ice-cream has been committed to stand trial. Read More

Easter Seals Taxicab Operator GuideThis pocket guide covers driver responsibilities for serving passengers under the ADA, disability etiquette, mobility aids, assisting customers with service animals, and passenger responsibilities.

Taxicab ADA Brochure Frequently Asked Questions on Taxi PDF version: This brochure outlines in question and answer format taxicab companies’ responsibilities under the ADA and is geared toward managers and owners.

Here are the latest editions of DFHV Newsletters (April 2018)