Driver News (November 13, 2017)
Digital Meter Conversion: The deadline to convert to the Digital Taximeter has been extended to December 31, 2017. Despite the extension you should get you meter converted to the new digital meter as soon as possible.
VetsRide Program: Yellow Cab is participating in a pilot program launched by the Mayor’s Office on Veteran Affairs (MOVA) called VetsRide. This program will transport DC veterans with less than $30,000 of annual income to medical, educational, employment and other appointments. The trips will be booked under Account 300-MOVA as internal voucher and will be paid at metered rates. Please extend the highest level of courtesy and service to the veterans.
Taxi Butler: Yellow Cab is deploying a new remote trip booking technology called Taxi Butler. This device allows hotels, restaurants, hospitals etc. to hail a Yellow Cab with the touch of a single button. There are currently ten Taxi Butler deployed throughout the City and plans to expand that number significantly in the coming months. We expect this new technology will compete with ride-sharing and bring new dispatch trips to the fleet. The trips appear on the tablet with no Customer Name but with a REF:xxx in the Name field. The Telephone number is to the hotel’s front desk and not the customer. The pickup address will be a hotel, restaurant or hospital.
Taxicab Operator’s Pocket Guide: Click to review the Easter Seals Project Action’s taxicab operator guide. This pocket guide covers driver responsibilities for serving passengers under the ADA, disability etiquette, mobility aids, assisting customers with service animals, and passenger responsibilities. Taxicab ADA Brochure Frequently Asked Questions on Taxi PDF version
Taxicab ADA Brochure Frequently Asked Questions on Taxi PDF version: This brochure outlines in question and answer format taxicab companies’ responsibilities under the ADA and is geared toward managers and owners.
DC Taxi Industy Staying Alive: The effect on the taxicab industry since Uber and Lyft arrived on the scene has had a significant impact on drivers, especially in their pockets. However, the intimate dedication to their passengers and knowledge of the DC streets possessed by the experienced taxi drivers is something that Uber and Lyft cannot duplicate. To many generational District residents and drivers, personalize touch and street smarts has kept the DC taxicab industry vital despite the emergence of ride-hailing applications. Read the full WTOP article here.
Transport DC: Transport DC is operating under the restricted program of trips only to medical appointments and places of employment until November 30, 2017. Beginning December 1st, Transport DC will return to the modified program of trips to anywhere (1st to 15th) and the restricted program of trips to medical appointments and employment (16th – EOM). The split schedule will remain in effect for the remainder of the fiscal year.
Tip for Drivers with Digital Meter Upgrade: If the fare on your digital meter turns RED (inactive), check to see if the RESUME button is displayed. If it is, press RESUME and the fare should turn WHITE (active).
Digital Meter OBD: There are available Bluetooth OBD devices that work with the Digital Meter as the primary source and GPS as backup. The OBD will eliminate meter disconnection issues in bad GPS areas. Come to the office if you would like one of these devices installed in your vehicle
Vehicles On Demand (VOD Pilot) Notes: The Vehicles on Demand (VOD) pilot program is ongoing. The success of the program is dependent on the drivers dedicated participation. Please reference the link below for assistance: http://help.dctaxi.com/setup-for-drivers/how-do-i-handle-corporate-account-trips or click to view and print the VOD Quick Reference Guide